The Road to IP Telephony: How Cisco Systems Migrated from PBX to IP Telephony (Network Business)

The Road to IP Telephony: How Cisco Systems Migrated from PBX to IP Telephony (Network Business) free ebook download.

A business blueprint for deploying an IP Telephony systemBuild a roadmap for your IP Telephony deployment with guidance from the expertsLearn from the tested experience of Cisco, developer of the No. 1 selling IP Telephony

hardwareEstablish a plan that includes deployment, installation, management, and troubleshooting for a complete telephony solutionWhile the needs of every enterprise are different, some things are universal. Planning,communication, teamwork, and understanding your requirements are as important as technical expertise. The Road to IP Telephony: How Cisco Systems Migrated from PBX to IP Telephony provides best practices for a phased migration to a converged voiceand data network. Sharing these lessons and experiences offers the reader a blueprint of a real-world deployment, reducing anxiety and building confidence in the decision to migrate to IP Telephony.The book is written for any businessprofessional involved in the decision to install an IP Telephony system. It assumes no in-depth technical knowledge, and explains what constitutes an IP Telephony system, as well as what is involved in implementing one. The book goes on to helpdecision makers and others involved in such applications plan the deployment, assuring adequate resources and staffing. Further sections delve into the actual implementation and resulting support needs as the system becomes active.This bookshares the personal experiences of Cisco employees and partners as they have gone through the transitional process of looking at this technology not just as a new phone system, but also as a business model for the convergence of voice and data. Theappendices included provide the readers with templates, sample checklists, and other tools created to make the process more efficient and consistent.158720088002192004

ISBN: 1587200880, Author: Stephanie Carhee, Publisher: Cisco Press, Pages: 408, Publication Date: 2004-07-08

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